Standard terms and conditions of sale – Relevator Sverige AB
Valid from 28 May 2025
www.relevatorgroup.com
These general terms and conditions apply to the sale of used products, machinery, equipment or other goods (“Products”) from Relevator Sverige AB, org.nr 559213-0131, Karlsviksgatan 16, 112 41 Stockholm (“Relevator”) to corporate customers. The terms and conditions apply regardless of whether the purchase is made via the website, separate quotation or e-mail, unless otherwise expressly agreed in writing.
Unless otherwise stated in the quotation or order confirmation, the Products are sold on an “as is” basis with no functional warranty. Relevator does not warrant the future usability or compatibility of the Product. It is the responsibility of the purchaser to inspect and ensure that the Product meets their needs prior to purchase.
Installation manuals, operating manuals, technical documentation, electrical drawings, or wiring diagrams are not guaranteed to be available unless expressly stated in the quotation or order confirmation.
Prices are quoted exclusive of value added tax (VAT). Payment shall be made in accordance with the terms of the quotation or no later than ten (10) days net from the date of invoice. For order values exceeding EUR 10 000 an order deposit of 30% is required for the order to be considered binding. Title to the Products remains with Relevator until full payment has been made.
Delivery is made according to Incoterms 2020. Unless otherwise stated in the quotation, delivery is EXW (Ex Works) from Relevator’s specified warehouse location. The buyer is responsible for transport, insurance and any costs after delivery according to delivery terms. Delivery dates are approximate. Delays exceeding five (5) working days entitle the buyer to a price reduction of 1% per week or part thereof, but not more than 10% of the order value.
The buyer is responsible for unloading the Products at the agreed delivery time upon arrival at the warehouse or the location intended for installation. The buyer shall ensure that suitable unloading equipment, including a forklift where required, is available. Failure to do so may result in additional costs or delayed delivery, for which Relevator shall not be liable.
Unless expressly stated in the quotation or order confirmation, no installation, software configuration, training, commissioning, or system integration services are included in the delivery.
The seller assumes no responsibility or liability for the installation or use of the Products. All installation, commissioning, and related work shall be carried out solely at the buyer’s own risk and expense.
Any installation or use of the Products by the buyer or third parties is performed entirely at the buyer’s own risk.
If assembly or installation is included in the delivery, this is explicitly stated in the quotation or order confirmation. In these cases, NLM 19 (General Terms and Conditions of Delivery for Machinery in the Nordic Countries) applies. The scope and responsibility of the assembly work is regulated separately.
The buyer shall inspect the Products upon delivery and submit any complaints or claims in writing within seven (7) days of receipt. If the complaint is accepted, Relevator may choose between: rectifying the defect, making a reasonable price reduction, or repurchasing the Product against repayment of the purchase price. The buyer is not entitled to any further compensation. Relevator shall not be liable for defects arising after delivery, e.g. as a result of incorrect handling or installation.
Relevator’s total liability is limited to the amount paid for the Product in question. Relevator is not liable for indirect damages, loss of income, business interruption or other consequential losses.
Returns will only be accepted by written agreement. In the event of cancellation after confirmation of the order, Relevator may claim reimbursement of actual costs, including lost sales and deposit.
When exporting, the buyer is responsible for complying with the laws and regulations of the country of destination, including customs, taxes and import licences. Special conditions for export may need to be agreed separately.
This agreement is governed by Swedish law. Disputes shall in the first instance be resolved by negotiation. If this is not successful, the dispute shall be settled by Gothenburg District Court as the first instance.