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Standard Terms and Conditions of Sale – Relevator Sverige AB

Effective as of March 25, 2026
www.relevator.se

  1. Scope of application

These General Terms and Conditions apply to the sale of used products, machinery, equipment, or other goods (“Products”) by Relevator Sverige AB, corporate registration number 559213-0131, Sankt Eriksgatan 25A, 112 39, Stockholm (“Relevator”) to business customers (“the Buyer”). These terms apply regardless of whether the purchase is made via the website, a separate quote, or email, unless otherwise expressly agreed in writing. Relevator and the Buyer may hereinafter be referred to individually as “Party“and collectively as”The parties”.

If special terms and conditions have been agreed upon for a specific order of Products, those special terms and conditions shall apply to that particular order. In the event of any conflict between the special terms and conditions and these standard terms and conditions, the wording of the special terms and conditions shall prevail unless otherwise expressly stated in the order or in these general terms and conditions.

The order, together with these standard terms and conditions and any special terms and conditions, is collectively referred to as “The Agreement”.

  1. Product condition

Unless otherwise specified in the quotation or order confirmation, the Products are sold “as is” without any warranty of functionality. The Buyer has been encouraged and given the opportunity to inspect the goods prior to purchase. Relevator does not guarantee the future usability or compatibility of the Products. It is the Buyer’s responsibility to inspect and ensure that the Products meet their needs prior to purchase.

  1. Pricing and Payment Terms

Prices are listed exclusive of value-added tax (VAT). Payment must be made in accordance with the terms of the quotation or no later than ten (10) days net from the invoice date. For orders exceeding 100,000 SEK, a 30% deposit is required for the order to be considered binding.

Relevator retains ownership of the Products until full payment has been made. Until full payment has been made, the Buyer may not dispose of the Products or take any other actions that could jeopardize Relevator’s title to the Products. If the Buyer becomes insolvent after the Products have been delivered but before full payment has been made, the Buyer is obligated to inform any bankruptcy trustee of this retention of title.

  1. Delivery and Shipping

Delivery is made in accordance with Incoterms 2020. Unless otherwise specified in the quotation, EXW (Ex Works) applies from the Relevator warehouse specified in the quotation. The Buyer is responsible for transportation, insurance, and any costs incurred after handover in accordance with the terms of delivery. Delivery dates specified in the order documents are approximate. If the Product has not been delivered to the Buyer within a period exceeding five (5) business days from the Delivery Date, the Buyer is entitled to a price reduction of 1% per week or part thereof, up to a maximum of 10% of the order value. The Buyer’s right to a price reduction is contingent upon the delayed delivery being caused by Relevator.

If Relevator determines that it is likely that the agreed delivery date cannot be met, Relevator shall notify the Buyer in writing without delay, stating the reason for the delay and the date on which delivery is expected to take place.

Upon delivery of the Products, the Buyer shall inspect the Products and accept the delivery.

  1. Assembly and installation

If assembly or installation is included in the delivery, this will be explicitly stated in the quotation or order confirmation. In such cases, NLM 19 (General Terms and Conditions of Delivery for Machinery in the Nordic Countries) applies. The scope of the assembly work and liability are governed by separate terms.

  1. Complaints and Defects

The Buyer may not claim that the Product is defective if the Buyer submits the complaint to the Seller more than seven (7) days after receiving the Product. If the complaint is approved, Relevator may choose to: remedy the defect, provide a reasonable price reduction, or repurchase the Product in exchange for a refund of the purchase price. The Buyer is not entitled to any further compensation. Relevator is not liable for defects that i) are of a minor nature or caused by normal wear and tear, ii) defects or damage disclosed in the agreement or product description, iii) relate to defects that the Buyer should have noticed upon inspection of the Product, iv) are caused by the Buyer, or v) arise after the Product has been received by the Buyer, e.g., as a result of improper handling or installation.

  1. Limitation of Liability

Relevator shall compensate the Buyer for any direct damages suffered as a result of Relevator’s breach of contract, provided that such damages are attributable to negligence on the part of Relevator. Relevator shall not be liable for indirect damages, lost revenue, downtime, or other consequential losses. Relevator’s total liability is limited to 50% of the amount paid for the Product in question.

  1. Returns and Cancellations

Returns are accepted only upon written agreement between Relevator and the Buyer. In the event of cancellation after an order has been confirmed, Relevator may demand compensation for actual costs, including lost sales and the deposit.

  1. Exports and Special Conditions

When exporting, the buyer is responsible for complying with the laws and regulations of the destination country, including customs duties, taxes, and import permits. Special terms and conditions for exports may need to be agreed upon separately.

  1. Grounds for exemption

A Party shall be exempt from liability if the damage or failure to perform its obligations is due to a force majeure event beyond the Party’s control, which the Party could not reasonably have foreseen and whose consequences the Party could not reasonably have avoided or overcome. The following shall, among other things (but not exclusively), be considered force majeure events beyond a Party’s control: war, riots, service interruptions or disruptions resulting from flooding or severe weather conditions, national labor disputes, viruses, interruptions or disruptions in communication networks or the internet, power outages, changes in laws and regulations, and actions or omissions by government authorities. The Parties shall work together to manage and circumvent the event causing a Party’s failure to perform. The provisions of this Section 10 shall also apply in relation to any subcontractor engaged by a Party. If a Party is prevented from fulfilling its obligations due to circumstances specified in Section 10 for a period exceeding six (6) consecutive months, a Party shall be entitled to cancel the order, without the other Party being entitled to claim damages.

Relevator is also exempt (and bears no liability for any loss incurred by the Buyer) from fulfilling its obligations under the Agreement if Relevator’s purchase of the Products is rendered impossible due to bankruptcy or similar circumstances on the part of Relevator’s supplier.

  1. Transfer

The Buyer may not assign its rights and obligations under this Agreement without Relevator’s consent.

  1. Changes and additions

Amendments and additions to the Agreement must be in writing and approved by Relevator and the Buyer to be valid. Minor amendments and additions to these general terms and conditions may be made unilaterally by Relevator and shall then be communicated to the Buyer via email. For the purposes of this Agreement, a notice shall be deemed to be in writing if it is provided in a form that can be read and stored, including email.

  1. Confidentiality

The parties agree not to disclose to third parties any confidential information to which they have gained access as a result of this Agreement. This obligation shall remain in effect even after the termination of this Agreement.

This confidentiality obligation does not apply to information that a Party is required to disclose pursuant to applicable law or a decision by a public authority. A Party also has the right to disclose such information to retained professional advisors who are subject to statutory confidentiality obligations.

  1. Governing Law and Dispute Resolution

This Agreement is governed by Swedish law. Disputes shall in the first instance be resolved through negotiation. If this is unsuccessful, the dispute shall be settled by the Gothenburg District Court as the court of first instance.